Privacy policy

General provisions

This privacy policy is drawn up in accordance with the requirements of the Law “On Personal Data Protection” and defines the procedure for processing personal data and measures to ensure the security of personal data taken by Floritale (hereinafter referred to as the “Company”, “Personal Data Owner”).

1.1 The Company sets as its most important goal and condition for the implementation of its activities the observance of human and civil rights and freedoms during the processing of its personal data, in particular the protection of the right to privacy.

1.2 This Company’s policy on the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Company may receive about visitors to the website https://floritale.com (hereinafter referred to as the Website).

Basic concepts used in the Policy

2.1 Automated processing of personal data – processing of personal data by means of computer technology.

2.2 Blocking of personal data – temporary suspension of the processing of personal data (except if the processing is necessary to clarify personal data).

2.3 Website – a set of graphic and informational materials, as well as computer programs and databases that ensure their availability on the Internet at the network address https://floritale.com.

2.4 Personal Data Base – a named set of organized personal data in electronic form and/or in the form of personal data files.

2.5 Depersonalization of personal data – the removal of information that allows you to directly or indirectly identify a person.

2.6 Processing of personal data – any action or set of actions, such as collection, registration, accumulation, storage, adaptation, modification, updating, use, distribution (sale, transfer), depersonalization, destruction of personal data, including with the use of information (automated) systems.

2.7 Personal data owner – an individual or legal entity that determines the purpose of personal data processing, establishes the composition of this data and the procedures for its processing, unless otherwise provided by law.

2.8 Personal data – information or a set of information about an individual (personal data subject) who is identified or can be specifically identified.

2.9 Personal data subject (User) – any visitor to the Website, an individual whose personal data is processed.

2.10. Provision of personal data – actions aimed at disclosing personal data to a certain person or a certain circle of persons.

2.11. Dissemination of personal data – any actions aimed at disclosing personal data to an indefinite number of persons (transfer of personal data) or familiarization with personal data of an unlimited number of persons, including disclosure of personal data in the media, placement in information and telecommunication networks or providing access to personal data in any other way.

2.12. Cross-border transfer of personal data – transfer of personal data to the territory of a foreign state to a foreign government authority, a foreign individual or a foreign legal entity.

2.13. Destruction of personal data – any actions as a result of which personal data is destroyed irrevocably with the impossibility of further restoring the content of personal data in the personal data information system and/or material carriers of personal data are destroyed.

The Company may process

the following personal data of the User in order to provide its services:

  • Last name, first name, patronymic;
  • Email address;
  • Phone numbers;
  • Year, month, date and place of birth;
  • Delivery address.

3.1 The site also collects and processes anonymized data about visitors, such as cookies and using Internet statistics services (Yandex.Metrica, Google Analytics and others).

Cookies are small text files that store websites on a computer or mobile devices when the User starts using them. Thus, the Website will remember the preferences and actions performed by the User for a certain period of time.

Cookies by themselves do not identify an individual User, but only identify a computer or mobile device. Cookies and other tracking technologies may be used on the Website in various ways. For example, for the purpose of operating the Website, analyzing traffic or for advertising purposes. Cookies and other tracking technologies are used, in particular, to improve the quality and efficiency of our services. In the settings of some browsers, you can configure the prohibition of the collection of cookies.

If you disable some cookies, the functionality of the Website may be limited and some services may not work properly. For more information about what cookies are, how they work, how to manage them or how to delete them, please visit www.allaboutcookies.org.

3.2 The above data is further referred to in this Policy as personal data.

Purposes of personal data processing

4.1 The purpose of processing the User’s personal data is to provide services by the Company; informing the User by sending e-mails; informing the User by sending messages by phone using the messengers chosen by the User (WhatsApp, Telegram, SMS).

4.2 The Company also has the right to send the User notifications about new products and services, special offers and various events. The User can always refuse to receive informational messages by sending a letter to the Operator to the email address info@floritale.com with the note “Refusal to receive notifications about new products and services and special offers”.

4.3 Anonymized User data collected through Internet statistics services are used to collect information about the actions of Users on the Website, improve the quality of the Website and its content.

Legal grounds for processing personal data

5.1 The Company processes the User’s personal data only if it is filled in and/or sent by the User independently through special forms located on the Website. By filling out the appropriate forms and/or sending their personal data to the Company, the User agrees to this Policy.

5.2 The Company processes anonymized data about the User if it is allowed in the settings of the User’s browser (the storage of cookies and the use of JavaScript technology are enabled).

The procedure for collecting, storing, transferring and other types of personal data processing

The security of personal data processed by the Company is ensured through the implementation of legal, organizational and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.

6.1 The Company ensures the safety of personal data and takes all possible measures to exclude access to personal data by unauthorized persons.

6.2 The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of applicable law.

6.3 In case of inaccuracies in the personal data, the User may update them independently by sending a notification to the Company to the Company’s e-mail address info@floritale.com marked “Updating personal data”.

6.4 The period of personal data processing is unlimited. The user may at any time withdraw his/her consent to the processing of personal data by sending a notification to the Company by e-mail to the Company’s e-mail address info@floritale.com marked “Revocation of consent to the processing of personal data”.

Cross-border transfer of personal data

7.1 Before starting the cross-border transfer of personal data, the Company is obliged to make sure that the foreign state to whose territory it is planned to transfer personal data provides reliable protection of the rights of personal data subjects.

7.2 Cross-border transfer of personal data on the territory of foreign states that do not meet the above requirements may be carried out only if there is a written consent of the personal data subject to the cross-border transfer of his/her personal data and/or the execution of an agreement to which the personal data subject is a party.

Final provisions

8.1 The User may receive any clarifications on the processing of his/her personal data by contacting the Company by e-mail info@floritale.com

8.2 This document will reflect any changes in the Company’s personal data processing policy. The policy is valid indefinitely until it is replaced by a new version.